For that reason this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this role.We thrive on innovative thinking and big ideas.Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND.We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best-known names in global leisure.We are the world's second-largest visitor attraction operator.
#Presentation assistant new york free#
Here at Merlin, we do it all for the love of FUN and if that wasn't enough, we also have these magical benefits, exclusive to our awesome employees Merlin Magic Pass which give you free admission to Merlin attractions, discount in our retail shops and restaurants, opportunities for career development within our exciting global organization, and much more.If you have the magic to create smiles and memories on a daily basis then you want to be Team LEGOLAND New York Resort.Must be willing to stand or sit for long periods of time.Must be willing to work in hot and cold environments.Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.Requires the ability to make objective decisions quickly under stressful conditions, adapting to new demands and situations while remaining calm.Must be customer service driven with an understanding of the needs of the guests.History of supporting colleagues and staff and strong problem-solving skills are required.Self-motivated and demonstrated initiative, with strong problem-solving skills.Requires excellent organizational and planning skills, with the ability to execute multiple tasks.Prior custodial or environmental experience is required for this role and prior theme or amusement park industry experience is highly desired.About YouCustomer service experience is required with proven leadership experience.Responsible for troubleshooting and finding solutions to any cleanliness and environmental issues.Monitor guest and team satisfaction trends and provide ideas for improvement.Respond to and resolve all guest and team situations.Complete administrative duties for the Park Presentation department, including budget justifications, and timecard reconciliation.Create and facilitate action plans for the Park Presentation Department success, including Model Citizen recognition, training and development initiatives and continuous guest/team satisfaction.Supervise all hourly Park Presentation Model Citizens, delivering feedback, evaluations, and instructions.Once the park opens, this person will manage the Park Presentation Department to ensure productivity and continuity of Team Members.Coordinate the initial planning, preparation and successful opening of the LEGOLAND New York Resort Park Presentation Department.
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